We are a Fresh Flowers shop located in the Nairobi Central Business District that strives on the Selling and the Delivery of Fresh Flowers in Nairobi and All over Kenya. We Pride ourselves as one of the most trusted and promising Fresh Flowers Shops in Nairobi, Customers Loves Us. We work to our level best to ensure that we satisfy our customers’ desire to make their loved ones happy. We’ve been operating since 2013 which gives us an outstanding score in being experienced in the flowers and gifting. We do an awesome and an outstanding job as per our customers. try us today.
Welcome to Nairobi’s Premier Online Fresh Flower Shop!
At Fresh Flowers Nairobi, we take pride in delivering the freshest, handpicked flowers across Nairobi. Whether you’re celebrating a special occasion, expressing love, or simply brightening someone’s day, our selection of beautiful, locally-sourced blooms is perfect for every moment.
Our online flower delivery service is fast, reliable, and available throughout Nairobi. Browse our wide variety of bouquets, roses, lilies, and custom floral arrangements – all crafted with care to bring joy to your loved ones.
Order now and experience same-day flower delivery in Nairobi! We are committed to providing top-notch customer service, quality flowers, and on-time delivery, making us your trusted florist in Nairobi city.
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PRIVACY POLICY
We do not share our Customer’s information with any third party. Also, We assure our customers of utmost privacy with any information provided to us. Also, we do that by adopting basic cyber security measures. Your information is Safe with us. We shall be liable for any disclosure.
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RETURN POLICY
At FreshFlowersNairobi, customer satisfaction is our top priority. We take great care in preparing each floral arrangement to ensure it arrives fresh and beautiful. However, if you’re not fully satisfied with your order, please review our return and refund policy below:
Damaged or Defective Products
If your flowers arrive damaged or not as described, please contact us within 30 minutes of delivery. To help us resolve the issue quickly, include a photo of the product and your order number.
Resolution options may include:
A replacement bouquet (subject to availability)
Store credit for a future purchaseLate or
2.Missed Deliveries
If we fail to deliver your order on the specified date due to our error, we will offer a full refund or redelivery at no extra charge.
Please note: We are not responsible for delays caused by incorrect delivery details provided by the customer or issues beyond our control (e.g., severe weather or courier delays).
Change or Cancel an Order
Orders may be changed or canceled up to 24 hours before the scheduled delivery time. After this window, we may have already begun processing your order and may not be able to accommodate changes.
Non-Returnable Items
Due to the perishable nature of flowers, we do not accept returns of delivered arrangements unless there is a problem with quality or freshness as noted above.
How to Contact Us
To request a refund or report an issue, please email us at freshflowers320@gmail.com or call us at +254793536505. Include your name, order number, and details of the issue.
